GDPR Compliance

Last Updated: January 1, 2026

Our Commitment to Data Protection

We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and applicable Canadian privacy laws. This document outlines how we handle personal data in accordance with these regulations.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you voluntarily provide information through our contact forms
• Legitimate Interests: To improve our services and maintain website functionality
• Contractual Necessity: To fulfill service agreements and respond to inquiries

Data Subject Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing

How to Exercise Your Rights

To exercise any of these rights, please contact us at: [email protected]

We will respond to your request within 30 days. In some cases, we may require additional information to verify your identity before processing your request.

Data Processing Activities

We process personal data for the following purposes:

• Responding to service inquiries and consultation requests
• Providing project estimates and landscape design services
• Maintaining customer relationships and communication
• Analyzing website usage to improve user experience

Data Retention

Personal data is retained only as long as necessary for the purposes for which it was collected, or as required by applicable law. After this period, data is securely deleted or anonymized.

International Data Transfers

We primarily operate within Canada. If personal data is transferred internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Security Measures

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, destruction, or alteration. These measures include encryption, access controls, and regular security assessments.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

Updates to This Policy

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.

Contact Information

For questions about GDPR compliance or to exercise your data protection rights, contact us at: [email protected]